Client Support & Case Management
Client support is an integral part of the business and is what keeps the firm’s plaintiffs engaged and committed to continuing the process with your firm. Plaintiff customer care is a paramount importance to the Torticity customer support team. We leverage our custom technology and full-service approach to keep plaintiffs fully informed on the status of their claim. Torticity utilizes technology and automated communication with the potential plaintiffs. The client support team builds relationships with the plaintiffs by providing professional, empathetic, and regular communication to make sure plaintiffs are comfortable and engaged throughout the process.